TalkNText - Business Phone 1.6.2

TalkNText by Cloudli Communications offers a comprehensive work-from-anywhere business phone system and application that integrates voice and business texting under a single subscription. This solution enhances customer experience and team communications for businesses of various sizes. The cloud-based phone system and application enables text-enabling of existing landlines, sharing phone numbers within teams, and utilizing features like SMS broadcasts, text auto-replies, business hours settings, keyword responses, and more, ensuring constant customer responsiveness.

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1. Broadcasts: Efficiently send mass text messages to tailored contact lists. The service fully complies with 10 DLC requirements, incorporating mechanisms for opt-in and opt-out.
2. Auto-Replies: Streamline text message responses for immediate customer engagement. Configure business hours and other smart rules to personalize messages based on your availability, ensuring prompt responses.
3. Number Porting: Retain your current number from any provider by transferring it to TalkNText.
4. Smart Call Routing & Ring Options: Manage communication flow by directing calls and texts to specific team members. Customize ring options for different availability statuses.
5. Templates: Develop a library of pre-set text responses with the ability to include website links or request reviews.
6. Phone Menus: Implement user-friendly phone menus using TalkNText's Interactive Voice Response (IVR) and auto-attendant features to route callers effectively.
7. Custom Greetings: Personalize automated company greetings and voicemail messages for an enhanced customer experience.
8. Schedule Messages: Organize tasks by scheduling text messages and broadcasts for specific times and dates.
9. Call Screener: Utilize AI-powered Call Screener to identify caller names and reasons for calls in real-time. Screen all calls or just those not in your address book.
10. Text-Enabled Landline: Enhance existing landline numbers with SMS capabilities without the need to alter voice services.
11. Keyword Replies: Respond automatically with SMS/MMS messages when customers include specific keywords in their texts.
12. Voicemail Transcription: Convert voicemails into text form for convenient delivery via text message or email inbox.
13. Shared Business Phone Numbers: Improve response times by allowing team members to handle calls and texts on the same number. Shared numbers keep the entire team informed.
14. Unlimited Team Communication: Engage in limitless text messaging and calls within the TalkNText application. Facilitate group discussions through group conversations feature.